Quality management

With changing market demands and customer habits both in Lithuania and Europe, clients are setting ever higher standards for the service quality. With these goals in mind, Klaipeda Stevedoring Company AB has implemented and certified the Quality Management System according to ISO 9001:2001 standard in the year 2001, which enables the Company to control all processes to the maximum precise extent possible, to respond promptly to any changes, and to continuously ensure high quality of the services. The system facilitates optimizing the Company’s processes and creates conditions for reduction of errors. The Company is becoming more reliable, trustworthy, and more attractive for its partners and customers.

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The purpose of the quality management system is to maintain the level of customer satisfaction by applying advanced handling technologies and modern equipment.

Work safety

With the changing requirements of legal acts and regulations, and with the emerging deficit of workforce, employees are stepping up their requirements to employers. This entails restructuring the Company’s internal systems of management by searching for the ways to create and manage working environment both safe and favorable to occupational health of employees. In 2008, the Company, with these objectives in mind, developed and certified the Occupational Safety and Health Management System in accordance with the requirements of the international standard OHSAS 18001. The Occupational Safety and Health Management System makes it possible for the Company to control risk factors to the maximum precise extent, to promptly respond to changes, and to involve employees in the process of improvement of the working environment.

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